We provide 1:1 behaviour therapy sessions, with a minimum session duration of 2 hours
Support plans are reviewed every 8–12 weeks during a clinical meeting with the Program Supervisor and therapist. These are a necessary part of our service.
If you choose to cease services with Eureka Learning Centre, a written notice period of 4 weeks is required
A minimum of 48 hours’ notice (2 business days) is required for cancellations. Weekends are not considered business days.
Participants are allowed up to 4 NC cancellations days per calendar year, provided they are canceled with at least 48 hours’ notice.
If your child will be unavailable for weekly sessions, a minimum of 8 weeks’ notice is required.
Session bookings will be held for up to 2 weeks within a calendar year.
We allow a total of 4 weeks away per calendar year, including our Christmas closure period.
If your child is away for more than 4 weeks in a calendar year, we cannot guarantee the continuation of their sessions upon return, as consistency is essential for achieving the best possible outcomes.
If a therapist is unavailable, we will attempt to provide another experienced therapist to cover the session. If no therapist is available, the session will be canceled at no charge. If an alternative therapist is provided but you choose to cancel, the full session fee will apply.
Participants and families must advise whether they are self-managed, plan-managed, or NDIS-managed so we can correctly bill for services.
Invoices will be sent after each session and must be paid within 7 days of receipt.
Participants/ Parents and families are responsible for managing their NDIS funding.
NDIS reports take a minimum of 4 weeks to be completed.
